Книга: Windows Server 2012 R2 Storage, Security, & Networking Pocket Consultant

Solving spooling problems

Solving spooling problems

Windows Server 2012 R2 uses the Print Spooler service to control the spooling of print jobs. If this service isn’t running, print jobs can’t be spooled. Use the Services console to check the status of the Print Spooler. Follow these steps to check and restart the Print Spooler service:

1. On the Tools menu in Server Manager, tap or click Computer Management.

2. If you want to connect to a remote computer, press and hold or right-click the Computer Management entry in the console tree, and then tap or click Connect To Another Computer. You can now choose the system whose services you want to manage.

3. Expand the Services And Applications node, and then tap or click Services.

4. Select the Print Spooler service. The Status should be Started. If it isn’t, press and hold or right-click Print Spooler, and then tap or click Start. The Startup Type should be Automatic. If it isn’t, double-tap or double-click Print Spooler and set Startup Type to Automatic.

TIP Spoolers can become corrupted. Symptoms of a corrupted spooler include a frozen printer or one that doesn’t send jobs to the print device. Sometimes the print device might print pages of garbled data. In most of these cases, you can resolve the problem by stopping and starting the Print Spooler service. Other spooling problems might be related to permissions. See “Setting printer access permissions” later in this chapter.

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