Объединение двух проверенных и отлично зарекомендовавших себя методик управления приносит отличные результаты. Не стало исключением и слияние японской системы бережливого производства и американской — шести сигм. Возникший в результате метод Lean Six Sigma («бережливое производство + шесть сигм») много лет дает возможность компаниям по всему миру повышать операционную эффективность своего бизнеса. Однако внедрение чисто производственных методик управления в сферу услуг представляло определенные трудности. Перед вами одна из первых книг, в которых речь идет именно об услугах.

This book was written to provide a single reference for network administration in a Linux environment. Beginners and experienced users alike should find the information they need to cover nearly all important administration activities required to manage a Linux network configuration. The possible range of topics to cover is nearly limitless, so of course it has been impossible to include everything there is to say on all subjects. We've tried to cover the most important and common ones. We've found that beginners to Linux networking, even those with no prior exposure to Unix-like operating systems, have found this book good enough to help them successfully get their Linux network configurations up and running and get them ready to learn more.

There are many books and other sources of information from which you can learn any of the topics covered in this book (with the possible exception of some of the truly Linux-specific features, such as the new Linux firewall interface, which is not well documented elsewhere) in greater depth. We've provided a bibliography for you to use when you are ready to explore more.